Meaningful support should begin before your baby arrives – which is why we offer something unusual: a bulk-billed antenatal video consult, a chance to meet our team ahead of time and talk through your baby's care. By the time your baby is born, Nest is already familiar. You'll have met us, asked your questions, and know exactly how your baby's care will work – rather than meeting your baby's specialist team for the first time at the birth.

Third Trimester Video Consult (30 min, fully bulk-billed)

A chance to meet us, get ahead of any worries, and feel prepared. We typically cover:

• Introducing our team and how Nest works

• Your pregnancy so far, and any concerns or complications

• Planning ahead for care during and after delivery

• What to expect in the first hours and days after birth

• Your preferences and early parenting questions

• Our approach to bonding, skin-to-skin and the first feeds

• Our hospital care pathway and follow-up schedule

If complications arise, we'll adjust the timing or add consults to support you at every step.

Nest provides direct, specialist care for babies born at Gold Coast Private Hospital and Pindara Private Hospital, in close collaboration with your maternity team. From the moment your baby arrives, we support bonding, skin-to-skin contact and breastfeeding – minimising separation, and trusting your family to lead the way.

Led by a neonatologist with subspecialty training in newborn intensive care, we bring NICU-level expertise to the bedside of every baby. That means we can safely care for a wider range of newborns – including smaller, more complex, or unexpectedly unwell babies who might otherwise be transferred elsewhere. More of those babies stay where they belong: with you. We know when to step in, and when to step back – caring for your baby in hospital and following through with seamless continuity as your family moves from hospital to home.

Initial Review (Day 0–1) We attend your baby's birth if needed, or review them shortly after delivery. Even in well babies, this early review offers reassurance and helps detect issues before they escalate.

• A full newborn examination

• Monitoring early adaptation (breathing, tone, colour, reflexes)

• Identifying concerns like temperature instability or poor feeding

• Supporting bonding, skin-to-skin and the first feeds

• Answering early parental questions

• Creating a personalised care plan

Progress Review (Day 1–3) We work closely with the midwifery team to coordinate care and answer your questions in an unhurried way. We review your baby's:

• Feeding, hydration and weight gain

• Jaundice, urine/stool output and settling

• Any new or evolving concerns

Discharge Review (Day 3–5) We aim to leave you feeling prepared and confident to take your baby home. Before discharge we complete a second detailed examination to:

• Confirm weight gain and feeding establishment

• Address any unresolved concerns

• Explain what's normal – and what's not – in the early weeks

• Plan follow-up care and ensure you know how to reach us

Throughout your stay we remain available – for jaundice, vomiting, unsettled behaviour, or simply a sense that something's not right. We don't round once and disappear to a clinic for the rest of the day. Instead, we roster ourselves so a specialist is always reachable during your stay – for a longer review, an extra question, or simple reassurance. Midwives contact us directly when needed, and we stay in daily communication with the team. Even outside scheduled visits, your baby is under expert oversight.

[Birth Centre note – for families birthing at Matrescence Birthing Centres: Nest provides an expert neonatal safety net for your midwife-led birth. We review your baby in the crucial early hours, support bonding and feeding from the first moments, and – should your baby need more support – can help coordinate safe, seamless transfer to a hospital nursery and continue to be involved in your baby's care.

The early weeks can be beautiful and challenging. Our follow-up care supports you well beyond discharge – structured reviews, 45-minute appointments, and a calm space to ask questions early, before small concerns escalate. We consult from private, comfortable rooms at Gold Coast Private, with easy pram access and a welcoming feel – and later in 2026, we'll move into our own dedicated, family-designed space at RDX Lumina nearby.

3-Week Phone Review (20 min, fully bulk-billed) A scheduled check-in with our Neonatal Nurse Practitioner, often aligning with the "three-week dip" – when questions, fatigue or feeding concerns commonly arise. We typically cover feeding, sleep and settling; early growth and weight gain; tailored tips and reassurance; and planning for any extra support.

6-Week Clinic Review (45 min, generally with a Neonatologist) Your first in-person review – an extended session that goes far beyond a standard check-up: a full physical and developmental assessment, a review of feeding, growth, digestion and sleep, attention to parental wellbeing, and personalised guidance.

4-Month Clinic Review (45 min, with a Neonatologist or Paediatrician) A milestone visit that captures a stage of rapid change – often missed if care ends at six weeks. We cover motor and social development, starting solids, sleep changes, milestone tracking and early identification of any red flags. It also opens the next chapter, as your family transitions into Nest Children's.

Between visits, you're never on your own. You can reach us directly for non-urgent questions – no fee just to ask something simple, and no layers of admin to get past. Our practice manager is a paediatric nurse, so when you call you're often speaking with someone who can talk through a clinical concern and help work out what's needed, then and there. You also have the option of extra appointments whenever you need them, plus ongoing access to Nest Notes, our evidence-based library of newborn and infant care guides.

We believe being upfront about cost is part of good care. Our fees are capped, published openly, and we lodge your Medicare and private health claims for you – so there are no surprises.

• Antenatal video consult – fully bulk-billed, no cost to you

• Hospital care (Gold Coast Private & Pindara) – capped at $1,000; around $700 out of pocket after Medicare, or $140 once your family reaches the Medicare Safety Net

• Birth centre care (Matrescence) – capped at $460; around $350 out of pocket, or $70 with the Safety Net

• Clinic follow-up to 4 months – capped at $900; around $570 out of pocket, or $110 with the Safety Net

Most families who've paid a private obstetrician's fee during pregnancy are already near the Safety Net threshold, which significantly reduces what they pay us. See our full fee schedule and Medicare details here.

Your family's care doesn't end at six months. From later in 2026, as your baby grows, you can continue seamlessly with Nest Children's – paediatric care for infancy, childhood and beyond, within the same practice that cared for your newborn. The same clinic, the same records and history, and the same values that shaped your baby's earliest care.

Nest Notes

Nest Notes is our trusted library of newborn and infant care guides – written by our team to help you feel informed and confident. Covering feeding, sleep, settling, development, common health concerns and life with a newborn, each guide offers clear, practical advice grounded in the same expertise that shapes our clinical care. It's freely available to all families – whether you're seeing us or simply looking for reliable guidance.

Nest Network

We work closely with a trusted network of allied health professionals who specialise in infant and child care. As part of your journey, we may recommend or coordinate support from lactation consultants, paediatric physiotherapists, speech therapists, infant dietitians, and tongue tie and circumcision providers – so your child's care is truly holistic.

GP Referrals – Newborns & Infants

We welcome referrals from GPs and other health professionals for newborns and young infants – including feeding and settling difficulties, reflux, jaundice, growth concerns, prematurity or complex birth history, NICU/SCN follow-up, and early developmental questions. After every review, you'll receive a clear, timely letter – and you're always welcome to contact our clinicians directly to discuss a patient.

Referrals can be sent via Medical Objects, email (hello@nestfamily.com.au), or Halaxy. For developmental, behavioural and general paediatric referrals, see the Nest Children’s page.